Do the Right Thing

Do the Right Thing
10 Rules for Leading Ethically

It's been all too easy to criticize the unethical behaviors of business and political leaders these days. But if your company isn't among those generating scandal and scorn, consider yourself warned. CCL's Cresencio Torres reminds us that lapses in ethical judgment occur every day in our organizations and, likely, in our private lives.

"Ethical leadership isn't about avoiding the worst behaviors. It isn't about technically following laws and regulations," says Torres. "Ethics determines fair and honest behavior and establishes boundaries about how we relate to each other. In that sense, the only way for people to work well together, and to have good professional and personal relationships, is to think and act in an ethical way."

To reclaim ethical leadership for yourself and your organization, Torres offers these 10 Rules for Ethical Leadership:

1. The rule of mindfulness. Pay attention! Mindfulness means being attuned to what is going on and then reflecting (without judgment) on the impact your decisions have on others. Organizational mindfulness requires connecting mindful people together to help others in the organization achieve greater congruence between their intentions and outcomes.
2. The rule of respecting others. Recognize and reward the positive intent of others in their actions. It helps create a culture of appreciation and encourages support. But don't leave out self-respect. It is true that you must respect yourself before others can respect you.
3. The rule of engagement. Take the high ground. Understand the limitations, strengths and circumstances under which you initiate and manage your interactions with others. Engage others by being prepared, polite and positive.
4. The rule of wisdom. Let your wisdom govern your actions and decisions. Wisdom is the ability to discern or judge what is true, right or lasting. Sometimes, it is merely common sense and good judgment, blended with a smart plan and clear course of action. Wisdom is usually considered to be a trait that can be developed through experience but not taught.
5. The rule of action. Respond in a timely way to any unethical behavior you observe or receive information about. Stop any inappropriate activity and rectify the situation immediately. Action requires clear intention. Knowing why you are taking action is a considered response rather than a reaction.
6. The rule of power. Know your power and use it well. Power is a person's ability to influence others. Through influence, you spread ideas, set direction, make choices and guide outcomes. All these require accountability and honesty.
7. The rule of dialogue. Talk about ethics and keep the conversation going. Encourage people to understand the full meaning of ethics by talking about it in staff meetings and other work-related areas. Create ongoing communication, rather than attempting to reach some conclusion or express personal viewpoints.
8. The rule of acting without self-interest. Place high value on the fact that other people are actual or potential co-workers, peers, bosses, customers and neighbors. When we act with the best interest of others in mind, we enjoy less conflict, easier problem solving and a greater sense of trust.
9. The rule of listening. Learn to listen. Most of us take listening for granted, so we don't work very hard at improving it. But effective listening doesn't just happen; it takes a great deal of purpose. It's hard work and requires your complete attention.
10. The rule of safety. Protect others. Safety is the condition of being protected against physical harm - socially, spiritually, financially, politically and emotionally. Strive to do no harm and make certain that people around you have a safe harbor to do what is right.